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Water Damage & Flood Recovery Services Reservoir

24/7 Action Plan

In Case of an Emergency Flood — Steps to Follow

1

Call Us Without Delay

Contact our emergency hotline on 0433 420 900 immediately for rapid 60-minute dispatch.

2

Shut Off Water Mains

If the flooding originates from a burst pipe or appliance leak, turn off your main water valve right away.

3

Document Water Damage

Take clear photos and videos of all flooded areas, affected carpets, walls, and belongings for insurance.

4

Move Valuables to Dry Ground

Relocate furniture, electronics, documents, and personal belongings to an unaffected dry area or high ground.

5

Ventilate Flooded Areas

Open internal doors and windows (if weather permits) to encourage initial air flow and reduce moisture buildup.

6

Ensure Direct Site Access

Clear entry pathways so our emergency restoration technicians can immediately bring in heavy extraction gear upon arrival.

Reservoir Certified Restoration

8 Certified Water & Flood Restoration Services in Reservoir

Our certified technicians deploy industrial extraction pumps, commercial LGR dehumidifiers, thermal moisture cameras, and HEPA air scrubbers for rapid property recovery across Reservoir and Preston.

Air Quality

Air Purification

Deep extraction of wet carpets, underlay drying, anti-bacterial washing, and steam re-conditioning to prevent permanent stain set.

  • 99.97% HEPA Filtration (0.3 Microns)
  • Negative Air Pressure Containment
  • Activated Carbon Odour Trapping
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Moisture Extraction

Structural Drying

Deep extraction of wet carpets, underlay drying, anti-bacterial washing, and steam re-conditioning to prevent permanent stain set.

  • Infrared Thermal Moisture Inspection
  • Heavy-Duty LGR Dehumidification
  • Structural Dry Standard Certification
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Neutralisation

Odour Control & Treatment

Deep extraction of wet carpets, underlay drying, anti-bacterial washing, and steam re-conditioning to prevent permanent stain set.

  • Hydroxyl Odour Decomposition
  • Thermal Fogging Deodorisation
  • Non-Toxic Antimicrobial Treatment
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Bio Containment

Mould Remediation

Deep extraction of wet carpets, underlay drying, anti-bacterial washing, and steam re-conditioning to prevent permanent stain set.

  • IICRC S520 Certified Protocols
  • Physical Containment Barriers
  • Sub-surface Root Eradication
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Category 3 Hazard

Sewage Cleanup

Deep extraction of wet carpets, underlay drying, anti-bacterial washing, and steam re-conditioning to prevent permanent stain set.

  • Hazmat Protective Response
  • Hospital-Grade Disinfection
  • Biohazard Waste Clearance
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Timber Preservation

Wood & Hard Floor Drying

Deep extraction of wet carpets, underlay drying, anti-bacterial washing, and steam re-conditioning to prevent permanent stain set.

  • Subfloor Vacuum Mat Panels
  • Cupping & Warping Prevention
  • Non-Destructive Restoration
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24/7 Rapid Extraction

Water Extraction

Deep extraction of wet carpets, underlay drying, anti-bacterial washing, and steam re-conditioning to prevent permanent stain set.

  • Truck-Mounted Vacuum Units
  • High-Volume Submersible Pumps
  • Deep Carpet & Pad Extraction
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Carpet & Underlay

Wet Carpet Cleaning

Deep extraction of wet carpets, underlay drying, anti-bacterial washing, and steam re-conditioning to prevent permanent stain set.

  • Underlay Float Drying
  • Hot Water Steam Extraction
  • Antimicrobial Mould Inhibitor
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⚡ 24/7 Priority Dispatch

Need Emergency Restoration Right Now?

Speak directly with our senior restoration specialists right now for instant technical advice, immediate booking, or insurance guidance.

60-Minute Arrival Direct Insurance Billing IICRC Master Technicians
24/7 Direct Emergency Line 0433 420 900
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Regional Coverage

Serving Reservoir & Surrounding Areas

Our rapid response vehicles are strategically located across Reservoir and surrounding areas to ensure prompt arrival.

Preston
Thornbury
Regent
Bundoora
Heidelberg West
Reservoir East
Keon Park
Coburg North
Kingsbury

Contact us to confirm availability in your suburb. We dispatch technicians 24 hours a day, 7 days a week.